Customer Service

Your satisfaction is very important to us at Palm Beach Confections. If you have any questions about an order you have placed, please contact us at 561.395.7611 or send us an email utilizing our
Contact page.

Special Orders
Palm Beach Confections offers many speciality items that can be custom ordered. Please call or email us if you have special needs for that special event.

Gift Cards
You may enclose a personalized message in any order at no extra charge. The message will be reproduced as typed in the appropriate section of the shopping cart.

Privacy Policy
Palm Beach Confections does not distribute or sell an information we receive from you to outside sources or mailing lists. Once you have placed an order with Palm Beach Confections, any information you provide us with may be used to contact you from time to time to let you know about special offers from Palm Beach Confections. To be removed from our list simply email us and let us know that you would like to be removed from followup emails.

Shipping
All orders placed after 2 P.M. Eastern Standard Time will be shipped the following business day.Palm Beach Confections takes great pride in shipping our products in the best possible way to ensure that they arrive at your door in perfect condition. We use UPS to ship all our orders and therefore cannot ship to P.O. Boxes.

Summer Shipping
We may have to ship certain items Next Day Air due to the delicate nature of our chocolates during the hot summer months. To insure that your chocolates arrive in the finest condition we use special insulated packing materials. Due to warm weather only non chocolate items can be shipped standard or 3rd Day UPS during the summer months.

Palm Beach Confections offers standard, 3rd Day, 2nd Day and Next Day Air within the continental U.S. Saturday delivery is available with Next Day Air service for and additional $10 charge.

For local deliveries please call 561.395.7611 and speak directly to a customer service representative.